FAQ

I am not in the US, can I buy the product?

No, we are only open for purchase in the US for now. We will open to more countries and regions in the future.

What if I enter the wrong address?

If you have provided an incorrect address, please notify us via email on our ‘Contact Us’ page and we will amend the address before it ships. If the order has already been shipped then please return the parcel and we will re-issue it to the new address. This will, however, be at the expense of the customer.

Do you offer free shipping?

Yes, we do! We offer free ground shipping within the 48 contiguous United States.

How long does shipping take?

After we receive the order information, we will ship it within 48 hours. Transportation will be within 3-7 days. It depends on your address and the distance from our warehouse.

Warehouse Address: 437 N Baldwin Park Blvd #AD1914, City of Industry, CA (CALIFORNIA), 91746.

Express:UPS.

What is your return policy?

We promise to return and exchange unconditionally within 30 days. Just pack it back up and ship it back using our prepaid shipping label. More information here. Or contact us.

I need more help?

Please head over to the ‘Contact Us‘ page and we will be sure to get in touch as soon as possible.

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Coupon expiry date:December 1